General FAQs

How late are you open?

We are open till 4:00 PM on Monday-Saturday for the time being. We are CLOSED on Sunday

Do you deliver?

Depending on the size of the order Coast Tile does offer delivery to job sites for a fee

Do I need an appointment?

Coast Tile has moved to appointment only for the time being

Do you work on a commission basis?

No we are a non commission sales team, focused on making sure our customers get the best possible experience when selecting their materials. We create a dynamic environment where you can work with each and every one of our creative assistants through out your projects timeline without an issue!

Do you sell shower doors?

Yes we do! Come check out our shower door displays and see how we can get you the best doors on the market. Not only do we sell shower doors but we also install them! 

Install FAQs

What is the difference between porcelain and ceramic tile?

 Porcelain tiles are a type of ceramic tile made from a finer grade of clay and fired at a higher temperature. The result is a tile that is less porous and is more frost-resistant than a typical ceramic tile.

Is it necessary to install an underlayment over the sub-floor?

 If you are going over a clean, smooth and flat concrete surface an underlayment is not necessary. However, in some cases it may be necessary to apply a leveling compound. If installing  flooring over a wood sub-floor it is necessary to install a backerboard such as “Hardiboard.” This is done in order to reduce the effect of movement of wood sub-floors. 

What should be used to install tile?

 Coast Tile has the recommended materials needed for proper installation of tile, glass and stone and other flooring materials as well as mold and mildew resistant grout in a variety of colors. 

Is there a difference between bathroom and kitchen tiles?

 Any tile can be used on a kitchen backsplash or a bathroom wall. A particular design such as a mosaic may be better suited for the kitchen. Some tiles are designed to be used only on the wall, while others may be used on walls or floors. Most flooring tiles have a satin finish. Some that are good for bathroom floors may not hold up well when installed on the kitchen floor or foyer areas. These areas require a tile with a harder finish. 

Do I need to seal the tile and the grout?

 Natural stone products should be sealed. Glazed ceramic tiles do not need to be sealed.  There are stain-resistant grouts available that do not need to be sealed. 

How much should I order?

 Coast Tile recommends having a qualified tile installer come to the site and measure the job. The installer will be able to determine how much waste may be involved and how much to order. As a rule you should add about 5 to 10 percent for cuts and waste. If the area is cut up or multiple rooms are being done you may need to allow for more waste. Keep in mind that you will want to have enough to complete the job without having too much extra. Many flooring tile are special order items and excess material may not be returnable. 

What is the difference between marble and quartz and granite

Quartz is a mineral and made into slabs, where as marble and granite are rocks. Granite is an igneous rocks, meaning it is formed in the magma deep within earth making it very hard.. Marble is a metamorphic rocker, a softer stone that has more veining in it

How do I care for my ceramic or stone products?

 Coast Tile has a variety of cleaning products available. Call to ask which one is best suited for your particular product. 

Does Coast Tile do installs?

No, Coast Tile does not do any installations themselves. They will recommend highly skilled professionals, who they know to be very talented.

Hardwood FAQ

Can hardwood floors be used in my kitchen?

Hardwood floors are being used in many kitchens. The key to keeping a wood floor looking new is to protect it from the elements. This means keeping it clean and dry. Mats should be used to keep dirt and grit off of the surface. And spills should be wiped up immediately. Floors should be kept clean using a dry or a very slightly damp mop. Most hardwood flooring should be put on job site 3·4 days prior to installation in order to acclimate to temperature and humidity of the room or rooms in which it is to be installed.  

Can I install hardwood in my basement?

Most basements are a concrete slab and an engineered floor is the best option. As long as moisture content has been checked and verified to be within the recommended range, engineered hardwood flooring can be installed. Most floors are either glued directly to the concrete or installed using a floating method. If there is excessive moisture the situation must be corrected before hardwood can be installed.  

Can engineered hardwood floors be re-finished?

Some have a thicker wear layer and are able to be re-finished. Others may have a thinner wear layer and may not be sanded although it may be possible to apply a new coat of finish.  

What about warranties on hardwood floor?

Most hardwood flooring manufacturer’s warranties are for factory defects caused by improper milling, staining or coating. Hardwood floors can be damaged and care should be taken to protect your wood flooring.  

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